Washington Mutual, a.k.a. WaMu, has been slower than some of its gargantuan rivals to get into the online banking business, but their offerings appear to have been worth the wait. With excellent security, fine service, high yield and low expenses, WaMu online banking should be attractive to many.
Security
Washington Mutual's Online Banking services offer what WaMu describes as some of the "most advanced security systems in the world," and they have a top-notch anti-fraud team. Since identity theft remains a serious concern among those who are still reluctant to try online banking, a strong security system for online banking, together with Washington Mutual's nationally trusted brand, can help lend confidence to hold-outs and technophobes.
High Service Standard Remains
Washington Mutual has extended its commitment to excellent service to their online offerings. Customers have reported easy access to real, live humans over the phone, who have been courteous and prompt in working out issues that crop up.
The Best of Both Worlds
WaMu online pays pretty good rates for its online savings accounts, and its online checking account is a full-service deal with no hidden fees and free checks for life. Their rates are not quite as high as some of the other strictly online banks, but on the other hand, Washington Mutual has a huge nation-wide network of local branches. If you feel like you might be ready to take the plunge with online banking, but are still reluctant to give up the ability to do business in person, Washington Mutual Online Banking may be the ideal choice for you.
Washington Mutual Online Banking







